Delete your LeapIQ account

You can delete your LeapIQ account and its information at any time.

In the app (fastest)

1. Open LeapIQ and sign in.
2. Go to Settings → Delete account.
3. Enter your current password and tap Delete my account.

You are signed out and receive a receipt number. Keep it in case you contact us.

Without the app

If you no longer have the app or cannot sign in, email [email protected] with the subject LeapIQ account deletion. Include:

• the email address you use to sign in to LeapIQ;
• the name of your studio.

Do not send passwords, identity documents or recordings. We will reply to confirm the request comes from you before deleting anything.

What is deleted

• Your sign-in details: removed immediately, so the account can no longer be used.
• Your reports, movement measurements, coach notes, consent choices and studio links: deleted within 30 days, and from backups within a further 30 days.
• If you are a parent: your link to your child. Your child's own studio record is managed by the studio; ask us if you want it deleted too.

We keep only a record that the deletion was requested and completed, without your reports. If the law requires us to keep something longer, we will tell you what and why.

Deleting your LeapIQ account does not cancel your studio membership or bookings. Contact your studio for those.

Questions

[email protected] · +91 9027519566. See also our privacy policy.