How can we help?

Email [email protected] or call 9027519566. LeapIQ is currently in development. Support hours and response targets have not yet been announced.

Can I download the app?

Not yet. We are preparing the customer app and reviewing its design.

Will it work inside my studio's app?

That is a planned option, subject to an agreed integration with the studio and its software provider. There is no confirmed StudioDeck connection to enable today.

Why does a coach review the results?

A recording cannot capture every detail. Coaches check the measurements and context before feedback reaches members or parents.

How should I record a movement?

Use a steady camera and good lighting, with the person and their full movement visible. Ask the coach which view is needed for that exercise. Keep bystanders out of frame. Do not perform an unfamiliar or difficult movement just to make a recording. If the person is hidden or the replay looks wrong, ask the coach to review it instead of treating the result as reliable.

Can I record a child?

The child workflow is not ready for use. It requires legal clearance, verified parental consent and the approved studio process before filming or analysis.

How do I ask for deletion?

See Delete my account and data. Do not send passwords, identity documents or videos in a support email.